The City Bikes are available for unlock from 5 am to midnight. You can park in a station at any time. Enjoy!
No, entering your mobile number and verification code is only to confirm who you are. The payment is by payment card (Visa or MasterCard).
Lucky you! Register your value code on https://bergenbysykkel.no/en/redeem-giftcard or in the app, and follow the steps.
No.
You can find this in our app or in the station map. In our app you can also see the real-time status of our stations.
The app for planning, real-time info and unlocking bikes can be downloaded for iPhone or Android.
No, you can register and unlock a bike with a foreign number. The only thing you have to do is to manually select your country code. Have a nice trip!
Your profile is saved, but you need a new pass every season. Get a new one here.
With our business solution you can create and distribute subscriptions freely, in form of value codes. Each subscription is for personal use for the recepient. Go to https://bergenbysykkel.no/en/business for more info.
Sometimes it takes a few minutes before the SMS code comes through. Wait and retry if you experience problems.
The purpose of the SMS code is to verify that it’s you. The personal PIN-code can be made when you are logged in to your account and can be used directly on the stations to unlock a bike.
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Send us a message here on this page or in the app. You may also send an email to post@bergenbysykkel.no We love hearing from you and will answer you as fast as we can!